Privacy Policy
introduction
Adhering to the concept of "everything based on user value", we are committed to improving the transparency of information processing, enhancing the convenience of your information management, and ensuring your information and communication security.
We strictly abide by laws and regulations and follow the following privacy protection principles to provide you with more secure and reliable services:
1. Security and Reliability: We make every effort to prevent your information from being leaked, damaged, or lost through reasonable and effective information security technology and management processes.
2. Self-selection: We provide you with convenient information management options so that you can make appropriate choices and manage your personal information.
3. Protection of communication secrets: We strictly abide by laws and regulations, protect your communication secrets, and provide you with secure communication services.
4. Reasonably necessary: In order to provide better services to you and other users, we only collect necessary information.
5. Clear and transparent: We strive to use concise and easy-to-understand expressions to introduce you to our privacy policy so that you can clearly understand how we handle information.
6. Integrate privacy protection into product design: We integrate various factors such as laws, products, and design into the concept of privacy protection in all aspects of product or service development.
This Privacy Policy mainly explains to you:
What information we collect;
The purpose for which we collect the information;
Your rights.
We hope that you carefully read the Privacy Policy (hereinafter referred to as "this policy"), and understand in detail how we collect and use information so that you can better understand our services and make appropriate choices.
If you use Tencent services, you agree with what we have described in this policy.
If you have questions, please contact us.
I. Information we collect
We collect only the information necessary to realize the functions of our products in accordance with the principles of legality, properness and necessity.
1.1
Information You Offer When Using Our Services
1.1.1 Information you fill in when registering for an account.
1.1.2 Information you upload when using the service.
Some of our services may require you to provide specific personal sensitive information for specific functions. If you choose not to provide such information, you may not be able to use certain functions in the service normally, but it will not affect your use of other functions in the service. If you actively provide your personal sensitive information, you agree that we will process your personal sensitive information in accordance with the purposes and methods described in this policy.
1.2
Information we obtain when you use the service
1.2.1 Log information. When you use our services, we may automatically collect relevant information and store it as service log information.
(1) Equipment information. For example, device model, operating system version, unique device identifier, battery, signal strength, and more.
(2) Software information. For example, software version number, browser type. To ensure the security of our operating environment or to provide services, we collect information about the mobile applications and other software you use.
(3) IP address.
(4) Service log information. For example, information you search for, view, service failure information, referrer URL, and so on while using our services.
(5) Communication log information. For example, the account, communication time and duration you have communicated with while using our services.
1.2.2 Location information. When you use location-related services, we may record the location of your device in order to provide you with relevant services.
(1) When you use the service, we may obtain your geographical location information through IP addresses, GPS, WiFi or base stations;
(2) The information provided by you or other users when using the service may include your geographic location information, such as the information about your area that may be included in the account information you provide, and the geotagging information contained in photos shared by you or others ;
1.2.3 Other relevant information. To help you make better use of our products or services, we collect relevant information. For example, we collect friend list, group list information, voiceprint feature value information. To ensure that you can contact people you know when using our services, if you choose to turn on the import of contacts, we may encrypt the names and phone numbers of your contacts and only collect encrypted information.
1.3
Your information is shared by other users
For example, photos or shared videos posted by other users may include your information.
How we use the information we collect
We strictly abide by the laws and regulations and the agreement with users, and use the information we collect for the following purposes. If we use your information beyond the following purposes, we will explain it to you again and obtain your consent.
2.1
To provide you with services.
2.2
Meet your individual needs. For example, language settings, location settings, personalized help services.
2.3
Product development and service optimization. For example, when our system fails, we record and analyze the information generated when the system fails to optimize our services.
2.4
Security protection. For example, we use your information for authentication, security, anti-fraud monitoring, archive backup, customer security services, and more. For example, the security software you download or install detects malicious programs or viruses, or identifies scam information for you.
In order to give you a better experience, improve our services or other uses with your consent, we may use the information we collect through certain services for our other services, subject to relevant laws and regulations. For example, the information you use when using one of our services is used to show you personalized content or advertisements in another service, and for services such as user research analysis and statistics.
To ensure the security of our services and help us better understand the operation of our applications, we may record information such as how often you use the application, failure information, overall usage, performance data, and the source of the application. We do not combine the information we store in analytics software with the personally identifiable information you provide in the application.
Information you share
You can share your relevant information with your friends, family and other users through our service. For example, text and photos that you share publicly in your WeChat network of friends. Please note that this may contain sensitive information such as your personally identifiable information, personal property information. Please consider carefully disclosing your personal sensitive information.
You can control the scope of the information you share through the privacy settings in our service, or you can delete the information you share publicly through the settings in the service or the guidelines we provide. However, please note that this information may still be stored independently by other users or unaffiliated third parties that are not under our control.
How do you manage your information
4.1
You can access, modify and delete the registration information and other personal information you provided while using our services, and you can also contact us according to the notification guidelines. The scope and manner in which you access, modify and delete personal information will depend on the specific services you use. For example, if you want to stop sharing your geographic location information when using geo-location related services, you can stop sharing via mobile phone location shutdown function, software and hardware service providers, and communication service providers. I suggest you read the relevant guidelines .
4.2
We will collect and use your information only as described in this policy to implement the functions of our products or services. If you find that we have violated the laws, administrative regulations or the agreement of both parties to collect and use your personal information, you can ask us to delete it. If you find that your personal information we have collected and stored is incorrect, you can also ask us to correct it. Please contact us using the contact details listed in this policy.
4.3
When you access, modify and delete relevant information, we may require you to verify your identity to ensure the security of your account.
4.4
Please understand that due to technical limitations, legal or regulatory requirements, we may not be able to meet all your requirements and we will respond to your request within a reasonable period.
V. Information we share
We follow strict laws and regulations to restrict the sharing of information, such as:
5.1
With your prior consent, we may share your personal information with third parties;
5.2
For external processing purposes only, we may work with third-party partners (third-party service providers, contractors, agents, advertising partners, application developers, etc.), such as communication services that send email or push notifications on our behalf Providers, map service providers who provide us with location services (they may not be located in your jurisdiction), share your personal information, and let them follow our instructions, privacy policies, and other relevant confidentiality and security measures for us Process the above information and use it for the following purposes:
5.2.1 provide you with our services;
5.2.2 Achieve the purposes described in the "How we use the information collected" section;
5.2.3 fulfill our obligations in the Service Agreement or this policy and exercise our rights;
5.2.4 Understand, maintain and improve our services.
If we share your information with the above third parties, we will use encryption, anonymization and other means to ensure the security of your information.
5.3
With the continuous development of our business, when mergers, acquisitions, asset transfers and other transactions cause your personal information to be shared with third parties, we will inform you of relevant situations through push notifications, announcements, etc. The standards required by this policy continue to protect or require new managers to continue protecting your personal information.
5.4
We use the information we collect for big data analysis. For example, we use the collected information to analyze and form a city heat map or industry insight report that does not contain any personal information. We may disclose to the public and share with our partners information that does not contain identifying content after statistical processing, to understand how users use our services or to let the public understand the overall usage trends of our services.
5.5
We may disclose your personal information for the following purposes:
5.5.1 Comply with relevant regulations such as applicable laws and regulations;
5.5.2 Comply with court judgments, rulings or other legal procedures;
5.5.3 Comply with the requirements of relevant government agencies or other legally authorized organizations;
5.5.4 We have reasons to believe that we need to abide by relevant laws and regulations;
5.5.5 For the purpose of implementing relevant service agreements or this policy, safeguarding the public interest, and protecting the safety of the personal property of our customers, us or our affiliates, other users or employees, or other legitimate rights and interests and reasonable and necessary uses.
Information we may send to you
6.1
Information push
When you use our services, we may send you emails, text messages, newsletters or push notifications. You can choose to cancel your subscription on your device by following our tips.
6.2
Service-related announcements
We may issue service-related announcements to you when necessary (for example, when a service is suspended due to system maintenance). You may not be able to cancel these service-related announcements that are not advertising in nature.
7. Where and how long the information is stored
7.1
Where information is stored
We abide by the laws and regulations, and store user personal information collected in China.
7.2
Period of storing information
In general, we only retain your personal information for the shortest time necessary to achieve its purpose. However, in the following cases, we may change the storage time of personal information due to legal requirements:
7.2.1 To comply with applicable laws and regulations;
7.2.2 To comply with court judgments, rulings or other legal procedures;
7.2.3 To comply with the requirements of relevant government agencies or legally authorized organizations;
7.2.4 We have reasons to believe that we need to abide by relevant laws and regulations;
7.2.5 Uses reasonably necessary for the implementation of relevant service agreements or this policy, the maintenance of public interests, and the protection of the personal and property safety or other legitimate rights and interests of our customers, us or our affiliates, other users or employees.
When our products or services cease to operate, we will notify you by means of, for example, push notifications, announcements, etc., and delete or anonymize your personal information within a reasonable period.
Information security
We provide appropriate security for your information to prevent loss, improper use, unauthorized access or disclosure.
8.1
We strictly abide by laws and regulations to protect users' communication secrets.
8.2
We will use various security measures within a reasonable level of security to ensure the security of information. For example, we use encryption (for example, TLS, SSL), anonymization, and other means to protect your personal information.
8.3
We establish specialized management systems, processes and organizations to ensure information security. For example, we strictly limit the scope of people who access information, and require them to comply with confidentiality obligations and review them.
8.4
In the event of a security incident such as personal information leakage, we will launch an emergency plan to prevent the expansion of the security incident and notify you in the form of push notifications, announcements, etc.
Advertising
We may use your relevant information to provide you with more relevant ads on relevant websites, apps and other channels. You can learn more on the About Ads page.
X. Protection of minors
We take the protection of personal information of minors very seriously. According to the relevant laws and regulations, if you are a minor under 18 years of age, you must obtain the consent of your parent or legal guardian before using our services.
11. Scope of application
This policy applies to all our services. However, some services have their own specific privacy guidelines / statements, which more specifically explain how we treat your information in the service. If there is any inconsistency between this policy and the privacy guidelines / statements of a particular service, the specific privacy guidelines / statements shall prevail.
Please note that this policy does not apply to services provided by other companies or individuals. For example, you use a WeChat account to log in to services provided by other companies or individuals.
Your use of these third-party services is subject to their privacy policies, not this policy, and you need to read their policies carefully.
Twelve, change
We may revise the content of this policy in due course. If such changes will result in a material derogation of your rights under this policy, we will notify you by prompting you on a prominent page of the page, sending you an email, etc. before the changes take effect. In that case, if you continue to use our services, you agree to be bound by the revised policy.